FAQ

What types of fitness equipment does HARBINGER Shop offer?

We specialize in professional-grade fitness equipment including Abs & Core Training Equipment, Barbells, Dumbbells, All-in-One Home Gym Machines, Cardio & Strength Home Gym Packages, and Functional Strength Equipment. Our products are designed for both home and professional use.

Are your products suitable for home use?

Yes! Our equipment is specifically designed to transform your home into a professional-grade gym. We offer compact and versatile options like All-in-One Trainers and space-saving Functional Strength Equipment perfect for home gyms.

What are your shipping options and costs?

We offer two shipping methods:
🚀 Standard Shipping: $12.95 via DHL or FedEx (10-15 days after shipment)
🎁 Free Shipping: For orders over $50 via EMS (15-25 days after shipment)

How long does order processing take?

We process all orders within 1-2 business days. After processing, your order will be shipped and delivery times will depend on your chosen shipping method.

Do you ship worldwide?

We ship globally but cannot deliver to select remote areas and certain Asian regions. During checkout, our system will automatically confirm if we can deliver to your location.

How can I track my order?

Once your order ships, you’ll receive a confirmation email with your tracking number. You can monitor your package’s journey right to your doorstep.

What payment methods do you accept?

We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.

Is there a minimum order amount for free shipping?

Yes, orders over $50 qualify for our free shipping option via EMS.

What is your return policy?

We offer returns within 15 days of receipt if you’re not completely satisfied with your purchase. Please contact our customer service team to initiate a return.

How do I initiate a return?

Contact our customer service team at [email protected] within 15 days of receiving your order. We’ll guide you through the return process.

How can I contact customer service?

Our customer service team is always happy to help at [email protected]. We’re here to answer any questions about our products, delivery, or your order.

What if I have problems with equipment assembly or use?

Contact our support team at [email protected]. We provide guidance for equipment setup and troubleshooting to ensure you get the most out of your HARBINGER equipment.

Where is HARBINGER Shop located?

Our company address is 2915 Burton Avenue, Memphis, US 38106. We serve customers worldwide with premium fitness equipment and reliable delivery.